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Swabalombi privacy policy

We are committed to the security and protection of your personal data. This policy explains how we collect, store and use your data.

Last updated: September 2026
Contents

‘Swabalombi’ (Swabalombi) Thank you for using the platform. We give the highest importance to protecting the privacy of our users' personal data. By using our website, mobile application and related services, you agree to the terms of this policy.

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What data do we collect?

We collect the following data to provide smooth service on the platform:

Personal identity data: Your full name, mobile number, email address and the information given at registration.
Delivery and address: Your shipping address, district and thana for delivering products or services.
Payment and transactions: Order or wallet transaction data (bKash, Nagad or bank reference numbers). We never store any secret PIN or password.
Technical data: Device type, IP address (IP Address), Browser and login session data.
২

Use of collected data

We use your data for the following purposes:

  • To process your orders and deliver products to the right address.
  • OTP to keep your account secure (OTP) and sending verification codes.
  • Keeping real-time records of training, commission and wallet transactions.
  • Quickly solving any problem through our customer support team.
  • Sending important offers and policy updates by SMS or email.
৩

Sharing data with third parties

We never sell or rent users' personal data to any third-party commercial party without permission. However, data may be shared in some cases to run the service:

  • Courier and logistics partners: Name, address and phone number are shared with the delivery person or courier service to complete delivery.
  • Payment gateway providers: For safe transactions, payments are processed through banks or approved MFS gateways.
  • Legal obligations: If data is required by law enforcement or government regulations, legal assistance may be provided.
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Data protection and security

To keep your account secure we follow modern encryption (SSL Encryption) and database security protocols. Your password is stored securely as a hash (Hash) and is not visible even on our server.

Warning: Never share your account OTP (OTP) or password with anyone. Our representatives will never ask for your password.

৫

Your rights and control

As a valued user you have the following rights:

  • Change or update your personal data from your profile at any time.
  • If needed, request to delete your account (Delete Account) or temporarily deactivate it.
  • Request to stop promotional notifications or SMS.
৬

Cookies (Cookies) policy

Our platform uses cookies to improve the browsing experience and keep login sessions active. You can disable cookies in your browser settings at any time, but some platform features may then be limited.

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Contact us

Contact us directly with any question, suggestion or complaint about the privacy policy:

Email us support@swabalombi.com
Direct support +৮৮০ ১৩৩০৯৫৭৭৬৬
Swabalombi customer support

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